top of page
Frequently asked questions
Your wellness is our top priority—start your journey with Herbpy’s trusted herbal supplements, proudly available in the USA on Amazon and our website.
-
Why should I choose multi-ingredient formulas?Multi-ingredient formulas combine complementary herbs and nutrients, which may work synergistically to support overall wellness. This balanced blend can help target multiple health areas, providing a more comprehensive approach to supplement support.
-
How can I be sure the product is truly vegan and sustainably sourced?Reputable companies often conduct lab testing and transparency on sourcing practices, ensuring that supplements are plant-based and environmentally responsible. We prioritize quality, purity, and effectiveness, offering supplements made from natural, sustainably sourced, and non-GMO ingredients. Please view COAs Page for your reference.
-
What is the origin of Herbpy products?Herbpy products are manufactured in India by experts with a deep commitment to herbal medicine. With extensive knowledge of natural herbs and remedies, our suppliers focus on producing the best in quality, chemical-free herbal powders and extracts that are carefully processed and packed to meet global standards. Herbpy's products are produced in an FDA-registered facility that strictly follows GMP, ISO, and Halal standards. We carefully source our ingredients from trusted suppliers and subject them to stringent testing at accredited third-party ISO 17025 labs to ensure purity and safety.
-
What does "vegan extracted" mean for herbal supplements?"Vegan extracted" refers to supplements where all ingredients, including capsules, are derived from non-animal sources, and extraction methods do not use animal-derived solvents or additives. This ensures that the supplement is 100% plant-based.
-
Are there potential allergens in vegan herbal supplements?Many vegan herbal supplements are formulated to be hypoallergenic and free of common allergens. However, always check the ingredient list for specifics and consult with the manufacturer if you have concerns about allergies or sensitivities.
-
What does “extracts and equivalent potency” mean in Herbpy products?Herbpy uses concentrated herbal extracts, which means each ingredient is extracted and concentrated at specific ratios. This approach maximizes health benefits while maintaining safety and effectiveness for daily use.
-
Can I get a refund if I refuse the product upon delivery?Yes, you may receive a refund if you refuse to accept the delivery from the carrier at the time of arrival.
-
Where can I purchase HERBPY SUPPLEMENTS?Our products are available on our website at www.herbpy.com, as well as on Amazon in the US, Australia, and Singapore. Please make sure you are purchasing from HERBPY's official Amazon store. Ships from: Amazon Sold by: HERBPY (US)
-
What should I do if I encounter an issue with purchased products on Amazon?If you're unsatisfied or encounter any unexpected issues, please reach out to us directly before leaving a review or feedback. Simply contact us with your Order ID and details about the concern. We’re committed to addressing your concerns and ensuring your satisfaction.
-
Can I return product or request a refund for Herbpy Supplements purchased on Amazon?Following Amazon’s Safety Policy, supplements are typically non-returnable after delivery. You can NOT return the product. However, you can contact us and request via our website www.herbpy.com or Amazon Seller Contact. We’re committed to addressing your concerns and ensuring your satisfaction.
Amazon Store Contact
There are 2 ways: Pre-order via The product detail page and Post-order
via Your Orders
bottom of page